CSR offers training and educational courses in individual and
business conflict prevention, dispute resolution, mediation, facilitation,
systems design, and strategic management.
These courses are designed to enhance the competencies and skills
of the participants. Each training course is flexible and tailored
to meet the participant;s personal and professional needs and
schedule. CSR principals have conducted trainings for scores of
federal and state agencies, corporations and internationally in
more than a dozen countries.
Sample courses include:
- Introduction to Alternative Dispute Resolution
- Alternative Dispute Resolution Systems Design
- Basic Mediation
- Advanced Mediation
- Partnering Facilitation
- Communications and Negotiations
- Facilitation for Facilitators
- Training the Trainers
- Organization Strategic Design
CSR training courses consist of lectures, self-assessments, experiential
learning, and training materials.
- Internal Revenue Service
In one of the largest initiative of its type
in the federal government, Carr Swanson & Randolph was chosen
to provide basic and advanced mediation training, as well as
practicum experience, for the Service's 200 plus collateral
duty mediators.
- Republic of Croatia
Rebounding from decades of a socialist oriented,
dysfunctional economy, the Republic of Croatia is attempting
to transform its entire system of collective bargaining. Carr
Swanson & Randolph has been providing basic and advanced training
in conflict resolution, negotiation, communication and collective
bargaining to representatives of labor, management and the government.
Carr Swanson & Randolph is currently providing basic and advanced
mediation training, along with "practicum" instruction for Croatian
commercial sector mediators.
- U.S. Postal Service
Several training sessions on the use of Partnering.
The training subjects included designing the workshop, getting
management support, establishing a team, building the charter,
problem-solving, issue resolution ladders, and implementation
strategy.
- U.S. Army Corps of Engineers
A trainer in several 5-day training sessions.
Subjects taught included types of ADR, nature of disputes, issue
resolution ladders, and partnering.
- U.S. Army Corps of Engineers
Training in Negotiating, Conflict Management,
and Dispute Resolution.
- Arkansas Federal Highway Administration
The training consisted of a two-day workshop
on ADR and Partnering. The training included the ADR continuum,
negotiating skills, selecting mediation or arbitration, interest-based
bargaining, personality types, dealing with difficult people,
selecting the type of ADR.
- National Electrical Contractors Association
A series of one-day training programs on
the use of ADR and Partnering by construction subcontractors.
The program included overcoming barriers to ADR, defining ADR,
negotiations, interest-based bargaining, selecting the neutral,
dispute review boards, and partnering.
- National Electrical Contractors Association
Alternative Dispute Resolution Training.
- Federal Publications
Training in Partnering.
- The Ohio Commission on Dispute Resolution
and Conflict Management
A one-day training program on the use of
ADR and Partnering in public procurement. The program included
types of ADR, drafting ADR agreements, confidentiality, designing
ADR programs, and Partnering.
International Development | Partnering | Systemic
Change | Dispute
Resolution
|
Solutions
