Carr, Swanson and Randolph (CSR) has extensive skills and broad experience in facilitation, mediation, arbitration, mini-trials and dispute panels with which to meet the needs of all parties involved in business, construction, public policy, employment and labor disputes.

Frank Carr has years of experience mediating and arbitrating construction and employment disputes; Pete Swanson has extensive experience mediating public policy, employment, labor and environmental disputes; and Bob Randolph adds his expertise as a mediator and arbitrator in domestic and international commercial disputes. CSR dispute resolution services provide international and domestic parties with a framework for resolving their differences amicably and in a manner most appropriate for their needs or by providing expert arbitration services.

CSR dispute resolution services benefit parties by providing expeditious and knowledgeable assistance to achieve quick results, substantial cost savings, and quality resolutions.

• U.S. Department of Interior
  Facilitated Departmental wide review and restructuring of its entire ADR function. Including facilitating the work of a design team tasked with developing a comprehensive, integrated dispute systems design for workplace disputes.



• Court Services and Offender Services Agency
  Served as co-architects in the creation of an internal mediation system, and co-facilitators of the design and implementation strategy for the system.



• U.S. Department of Labor
  Led a team tasked with developing a program to use private sector mediators to mediate enforcement cases.



• Internal Revenue Service, Center for Conflict Management
  Served as the chief consultant/facilitator for the Center for Conflict Management at the IRS between 1994-1999. The Center trained over 8,000 employees in conflict management techniques and won the Commissioner's Award for Excellence.



• U.S. Department of Transportation
  In collaboration with the Administrative Conference of the United States, Pete Swanson represented FMCS on a team to create one of the first formal dispute systems designs in the federal government to address equal employment opportunity disputes (1994).



• U.S. Office of Personnel Management Alternative Dispute
  Served as one of 3 judges to assess the quality of ADR programs for the federal government (2001).